What products does OCR International export?
We export high-quality home textile products including bedsheets, towels, pillow covers, kitchen linen, hotel/hospital linen, bamboo products, and other eco-friendly items.
Which countries do you ship to?
We ship worldwide, including Kenya, South Africa, UAE, UK, USA, Canada, Europe, and the Middle East.
What is your minimum order quantity (MOQ)?
MOQ depends on the product category:
• Bedsheets & Pillow covers: 100 pcs
• Towels: 100 pcs
• Custom designs: Based on fabric availability
We also send sample pieces before bulk order confirmation.
Do you provide customized sizes, GSM, and packaging?
Yes. We offer:
• Custom sizes
• Custom GSM
• Custom prints & colours
• Custom branding, white labelling, and packaging
• Hotel & hospital-grade products
Which shipping methods do you offer?
We offer:
• Sea Freight (LCL / FCL)
• Air Freight
• Courier (samples)
Ports shipped from: Nhava Sheva / Mumbai Port
How long does production take?
Typical production time:
• Regular products: 7–20 days
• Customized products: 20–35 days
• Large orders: Based on quantity
What are your payment terms? And Common currency?
Common payment terms: Payment terms depend on buyer preference but
Generally we deal with this payment terms
• 100% Advance
• 50% advance + 50% before loading
• 50% advance + 50% on BL copy
• LC (Letter of Credit) – 50% Advance 50% LC
• TT Bank Transfer
Payment options vary by buyer type and order value.
• Common Currency is Dollar $.
Yes. Once shipped, we provide:
• Vessel name & voyage number
• Live tracking link from the shipping line
Do you provide quality testing?
Yes. Products can be tested through: SGS or any lab the customer prefers. Testing charges are shared in advance.
Do you allow third-party inspections?
Yes. Buyers can appoint SGS, or any 3rd-party inspector before shipment.
What documentation do you provide for export?
We provide:
• Proforma Invoice
• Commercial Invoice
• Packing List
• Bill of Lading
• Shipping bill
• Certificate of Origin (COO)
• Fumigation Certificate (if needed)
• Insurance (for CIF shipments)
• Test reports (optional)
Do you offer private-label or brand packaging?
Yes. We can manufacture products under your brand with:
• Custom labels
• Custom packaging
• Custom printed cartons
What is your return or replacement policy?
In case of any quality issue reported within 48–72 hours of receiving goods, we offer replacement, credit note, or mutually-agreed resolution depending on the situation.
What makes OCR International different from other exporters?
• Premium quality
• Competitive pricing
• Strong manufacturing network
• Fast production
• On-time shipment
• Transparent communication
• Long-term partnership mindset
